How we work
From the first visit to the finished home — and after it — one point of responsibility: Orvium designs, supplies, installs, configures and tests.
Turnkey
Five steps, one team.
Visit
We receive the electrical plans for the house — and the architecture, if there is one — and read the plans floor by floor. At the site survey, we mark on the plan, on an iPad, every light, curtain, air conditioner and gate, and what each panel controls.
Design
You receive the document for your home: the panels, room by room, and the finishes to choose from. The proposal starts from a base, with options that add up.
Preparation
The text engraved on each key is chosen with you, room by room, before the order is placed. The electrician receives the home automation design — the diagram of every box and every distribution board — and the system is configured and tested at our premises before it reaches the site.
Installation
We install and configure with the people who will live there: the scenes, the schedules, how the lights and blinds behave. At the points furthest from the hub, the signal is measured before the walls are closed.
Handover
We show you the house working and provide the training. You keep the house manual — one sheet per room — and, once you have tested the system yourself, you sign the Handover and Acceptance Document.
Aftercare from A to Z
One point of responsibility.
From the site survey to handover, Orvium designs, supplies, installs, configures and tests — and remains your single contact for any question about the system, during the works and after them.
In every project
Three-month review
A home is only truly known once it is lived in. After three months, we fine-tune the scenes and schedules with you to the way you use it.
Configuration backup
We keep a copy of your system's configuration: a fault is resolved without redoing anything.
The as-built dossier
At the end of the works, the diagrams, the circuit map and the references of everything installed are handed over to you.
Your client area
Opened when the proposal is accepted, it brings together at orvium.pt the contract, the invoices, the project documents and the history — always within reach.
Warranty
Three years, on everything.
All equipment, installation and commissioning carried out by Orvium is covered by a 3-year warranty.
- Coverage
- Manufacturing defects in the equipment and workmanship defects in the installation and configuration.
- Exclusions
- Misuse, unauthorised modifications, external damage.
Proposal and contract
What is agreed.
- The timeline is agreed in the proposal, according to the project, and runs from the down payment and the confirmation of the equipment.
- Payment is made in two stages: a down payment after the contract is signed and the balance on completion, upon acceptance.
- We supply all the equipment, install, configure, test and hand over. Unless agreed in writing, building works and changes to the existing electrical or network installation are not included.
Showroom
Visit the showroom in Loulé
See lighting, curtains and climate respond to your touch.